Where is Dell Head Office in Canada? They are reporting debt on my credit report for a system I returned?
I purchased a system, that was shipped defective. I returned it (actually, Dell picked it up), and now need to communicate with them to remove the debt from my credit report. They have not responded to my queries at all, and I’d like to write to the President.
EDIT: I think you’ll get further if you call and give your shipping number. Sometimes there are delays with credit card companies and businesses. Call and complain, then write the letter. I just think it would take longer if your just did it by mail.
Mailing address is in last paragraph.
Home & Home Office Customer Sales 1-800-999-3355
Hours of Operation:
English: Mon-Fri 8am-11:59pm, Sat 10am-8pm, Sun 12pm-9pm
French: Mon-Fri 8am-6pm, Sat 10am-6pm, Sun Closed
Dell System Components
Peripheral Product Recommendations
Quotes/Pricing
Other
Non-technical assistance with your Dell order or account including Order Status (Please include your Order Number when enquiring about Order Status). 1-800-847-4096
Our phone representatives are available Monday-Friday, 8am to 9pm (EST). For your added convenience, you may reach us online seven days a week. Please click here for assistance.
Written Correspondence:
Please include your customer account number and send mail to:
Dell Canada
155 Gordon Baker Rd., Suite 501
North York, Ontario M2H 3N5
October 31st, 2009 at 4:07 am
EDIT: I think you’ll get further if you call and give your shipping number. Sometimes there are delays with credit card companies and businesses. Call and complain, then write the letter. I just think it would take longer if your just did it by mail.
Mailing address is in last paragraph.
Home & Home Office Customer Sales 1-800-999-3355
Hours of Operation:
English: Mon-Fri 8am-11:59pm, Sat 10am-8pm, Sun 12pm-9pm
French: Mon-Fri 8am-6pm, Sat 10am-6pm, Sun Closed
Dell System Components
Peripheral Product Recommendations
Quotes/Pricing
Other
Non-technical assistance with your Dell order or account including Order Status (Please include your Order Number when enquiring about Order Status). 1-800-847-4096
Our phone representatives are available Monday-Friday, 8am to 9pm (EST). For your added convenience, you may reach us online seven days a week. Please click here for assistance.
Written Correspondence:
Please include your customer account number and send mail to:
Dell Canada
155 Gordon Baker Rd., Suite 501
North York, Ontario M2H 3N5
References :
http://www1.ca.dell.com/content/topics/reftopic.aspx/dhs/en/contact?c=ca&cs=CADHS1&l=en&s=dhs&~ck=pn&~tab=3